Help Desk

Frequently Asked Questions

Can I record my favorite shows?

Yes! You can record an unlimited amount of live or upcoming content to your DVR and save them for up to 1 year.



How do I get HBO Max Basic with Ads plan and discovery+ with my Philo subscription?

HBO Max:

• Sign up for Philo
• Go to your Philo account page and follow the steps to activate your HBO Max Basic with Ads Plan account.


discovery+:

• Sign up for Philo
• Go to your Philo account page and follow the steps to activate your discovery+ account.

How do I watch HBO Max Basic with Ads or discovery+?

Once your account is activated, you can sign in to HBO Max and discovery+ apps with your email and password to start watching.

What do I need to get started?

• An email address
• A future payment method
• A broadband internet connection
• A supported device



Web, iPhone & iPad, Android phones & tablets, Roku, Fire TV, Samsung TV, VIZIO TV, LG TV, Apple TV, Android TV, and Chromecast via Android

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What’s included with the Philo Core subscription?

With your Philo Core subscription, you’ll unlock a world of entertainment. You can enjoy over 70 top-rated live channels, thousands of titles on demand, and the AMC+ library of groundbreaking originals, blockbuster movies, and classic collections. Plus, access to HBO Max With Ads Plan and discovery+ for just $33/month when you sign up on Philo.com.

Does Philo offer add-on packages?